Information We Collect
When you use FacadeMatrix, we may collect the following information:
- Account information: Name, email address, and organisation when you create an account or join the waitlist.
- Usage data: Pages visited, calculator inputs, report downloads, and feature interactions to improve the platform.
- Technical data: Browser type, device information, IP address, and session duration via Google Analytics (GA4).
How We Use Your Information
- To provide, maintain, and improve FacadeMatrix
- To communicate product updates and changes
- To respond to support requests and inquiries
- To analyse usage patterns and improve user experience
- To enforce our Terms of Service
Data Storage and Third Parties
FacadeMatrix uses the following third-party services:
- Supabase: Authentication, database, and file storage. Account information and waitlist data are stored in Supabase.
- Google Analytics (GA4): Anonymous usage analytics. You can opt out via browser settings or ad-blocking tools.
- Formspree: Contact form submissions are processed through Formspree and forwarded to the FacadeMatrix team.
Data Retention
We retain your information for as long as your account is active or as needed to provide the service. You may request deletion of your data by contacting us at the email below.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data. To exercise these rights, contact us at hello@facadematrix.com.
Legal review required. This privacy policy is a starting point and should be reviewed by qualified legal counsel before commercial deployment.